AI phone agent for garages running winmotor next
Your garage runs on winmotor next, but your phone runs on your people. Tibinet is working on an integration that will let the AI phone agent use customers, vehicles and work orders in winmotor next.
Busy workshop, unanswered phone
winmotor next is garage management and invoicing software made by the French company Solware Auto. It is used by garages, body shops, franchised agents and independent repairers. In these businesses, the technician who should answer the phone is often under a car. The customer ringing for a booking or a quote gets no reply.
What the AI phone agent takes on
- Answers every call, even when nobody is free.
- Records workshop bookings with the registration number, the fault or service needed and a preferred day.
- Takes damage reports for the body shop and notes the details.
- Answers 'is my car ready?' once an integration can read the status. Until then, the agent notes the question for you.
- Transfers calls to the workshop, reception or sales, cold or warm.
- Reachable out of hours, with a summary of each call.
What the winmotor next integration should do
Customer and vehicle by registration
Using the registration number, the agent looks up the customer and the car in winmotor next.
Create a work order or booking
The caller's request goes into the system as a booking or draft work order.
Note on the file
A short summary of the call is added to the customer file.
This integration is in development. We are seeking cooperation with Solware Auto to discuss which integration options exist for winmotor next.
Free hands in the workshop
Leave your number. We will call you back and discuss how the agent can take care of your calls.
winmotor next is a trademark of Solware Auto. Tibinet is not a partner of and is not affiliated with Solware Auto.
Frequently asked questions
No. The integration is in development and cannot be used yet.
Have calls answered, booking requests recorded and calls transferred to fixed numbers, and receive a short summary after each call.
That is the intention. Whether it can depends on the integration options Solware Auto offers.
No. The agent works through a SIP trunk or by forwarding calls to a Tibinet number. Some configuration is needed on your phone system or with your provider.
No. We are not affiliated with Solware Auto. We only mention winmotor next because we want to build an integration for it.
Call me back
Leave your name and number. We will call you back at a time that suits you.
Keep me posted
We will let you know as soon as the integration is available. One message, no newsletter.