Every call handled
Aiva answers conversations and keeps your team informed about what matters.
Care with attention
Technology in the background
Healthcare is about human contact. Tibinet lets you focus on the patient in the consulting room while we answer the phone professionally and warmly.
Practice examples
Make sure your practice is always reachable
Experience Tibinet in action. Choose a specialty and listen to a realistic call that our AI manages with precision and care from start to finish.
The physio practice
Rescheduling appointments, new-patient intakes and questions about reimbursements: Aiva handles it while your therapists keep working.
Status Closed
Voice Aiva
Summary
The patient wanted to move Thursday's appointment because of a sensitive knee. Aiva found a suitable alternative right away and handled everything.
Actions performed
Time slot moved to Tuesday 10:15 in the calendar
Confirmation sent to the patient by SMS- Aiva informed automatically
is herefor all of healthcare
GP practice
Dentist
Physio
Pharmacy
Maternity
Clinic
Dietician
Home care
Speech therapy
Eye care
Nursing
Elderly care
An overview of Aiva's calls
See what Aiva handled for you
View summaries and recorded actions from calls answered by Aiva. Where call recordings are available, you can listen back. This overview complements your existing practice environment; it does not replace your clinical or telephone systems.
Everything planned clearly
Appointments, call-backs and follow-up stay organised in one place.
Stay informed instantly
Receive summaries and important actions automatically in your inbox.
A message when it matters
Send confirmations and alerts quickly, without extra manual work.
Set up just right
Your team gets started quickly with a setup guided remotely.
Security and privacy
Our highest priority
Patient data requires careful agreements. Before use, discuss which data will be processed, who will have access and which retention periods apply.
Safety first: smart filtering, no medical triage
Tibinet recognises urgency keywords and forwards the call straight to your assistant or doctor. We take the administrative load off your hands, but medical responsibility always stays with your practice. The system performs no triage, determines no urgency and gives no medical advice. When in doubt, our AI always opts for human contact.
Data processing agreements
Before use, establish which personal data is needed and agree on processing, access and retention periods. Assess whether the setup meets your practice's obligations.
Limit medical information
Use the assistant for routine questions and appointment and callback requests. Agree on which information is needed and avoid unnecessary medical details. Medical questions remain with your care team.
Check integrations in advance
An integration with your clinical system or calendar is not available by default. Have the options, required access and configuration checked in advance.
Privacy & transparency
Our tools mind their own business. Not yours
Patient data requires care. See how Aiva helps your practice with appointment confirmations, practical information and callback requests. Agree in advance which details are needed and which channel is used to share them.
Send patients a text message with their appointment date and time, without medical details in the message.
Send patients an appointment confirmation and practical information, such as the practice address and how to get there.
Schedule appointments and callbacks according to your practice procedures. Booking directly into your calendar requires a configured integration.
Aiva answers routine questions and records appointment and callback requests in your dashboard. Medical questions remain with your care team.
The values of TibiNet
Designed to make a difference
Tibinet supports your practice with routine calls and administrative requests, giving your team more room for personal contact. Agree in advance on what the assistant handles, when a staff member takes over and how patient data is processed.
Support with incoming calls
The AI assistant handles routine questions and appointment requests according to your practice's procedures. Urgent or uncertain cases belong with a staff member, not a medical assessment by AI.
More time for real care
TibiNet takes routine calls and appointment scheduling off your hands and always routes urgent cases straight to a staff member. This gives your assistant or practice nurse the space and calm to focus on the patients in the practice.
Careful handling of patient data
Every conversation is processed with the highest security standards. The AI infrastructure is specifically designed to strictly protect the medical and personal data of you and your patient.
Let's discuss the best options for your care team
Fill in the form and we will contact you soon.