AI phone agent for garages and body shops using CPS autosoft
CPS autosoft keeps your workshop, body shop and sales together. The phone sits outside it, yet it matters just as much. Tibinet is working on an integration so the AI phone agent can work with your data in CPS autosoft.
From accident repairs to routine servicing
CPS autosoft is a Belgian software package for garages, bodywork, sales and damaged vehicles. In one day you might get a call about a dent, a lease driver needing a service and someone who wants to view a used car. Whoever is at the counter or in the paint booth cannot answer. Every missed call is a customer who may ring somewhere else.
What the AI phone agent does for you
- Answers when your team is busy, so nobody ends up on voicemail.
- Books workshop appointments, asking for the registration number, type of work and preferred day.
- Takes damage reports and notes what happened.
- Arranges test drives or viewings.
- Passes on repair status once the integration can read it.
- Transfers calls to the body shop, workshop or sales, cold or warm.
What the CPS autosoft integration will do
Look up by registration
The agent finds the customer and vehicle in CPS autosoft using the registration number or phone number.
Prepare a booking or work order
The request goes into the planning as an appointment or onto the vehicle as a draft work order.
Record the call
A short summary is added to the customer file as a note.
This integration is in development. CPS autosoft already connects with parts wholesalers and damage assessment, among others. We are seeking cooperation with CPS to discuss whether and how a telephony integration is possible.
Less phone, more workshop
Leave your number. We will call you back and look at how the agent fits your business.
CPS autosoft is a trademark of Computer Programming Services (CPS) bvba. Tibinet is not a partner of and is not affiliated with Computer Programming Services (CPS) bvba.
Frequently asked questions
Not yet. The integration is in development. You can already use the agent itself.
The agent records the report and you receive a short summary. Later, it will go into CPS autosoft as a note.
Tell us which languages your customers speak. We are happy to discuss it when we call you back.
Your phone system stays. The agent works through a SIP trunk or call forwarding. Some configuration is needed on your phone system or with your operator.
We do not give a date, as it depends on cooperation with CPS. Leave your details and we will keep you posted.
Call me back
Leave your name and number. We will call you back at a time that suits you.
Keep me posted
We will let you know as soon as the integration is available. One message, no newsletter.