AI phone agent with a Walcu CRM integration
A lead who calls and gets no answer often buys elsewhere. Walcu keeps track of your leads and follow-up, and Tibinet's AI phone agent makes sure those callers are looked after. An integration with Walcu is in development.
Walcu and selling over the phone
Walcu is a CRM and lead management system for car dealers, based in Madrid, with marketing automation and reporting. It is used in Spain and Latin America.
In the showroom it is often a matter of timing. One salesperson is with a customer, another is out on a test drive. Anyone ringing about a car from an advert can't get hold of anyone.
What the agent does for your dealership
- Answers every call, even when all salespeople are busy.
- Books test drives with name, phone number and preferred time.
- Takes workshop bookings with registration number and type of work.
- Gives repair status updates once the integration can read them.
- Warm transfers to the salesperson or the workshop.
- Records enquiries out of hours, with a summary for the next morning.
What the Walcu integration is going to do
Recognise or create the lead
The agent will look up the caller in Walcu. If they are new, a lead will be created.
Log the test drive
A requested test drive will be added to the lead, with the vehicle or registration number the caller asked about.
Follow-up task for sales
The call summary will become a note with a task, so the salesperson knows whom to call back.
The integration is in development. According to its website, Walcu offers API access and connections with other apps. We are seeking cooperation with Walcu to make good use of those options. There is no working integration yet.
Never miss a lead on the phone again?
Leave your number. We will call you back and discuss how the agent can take pressure off your sales team.
Walcu is a trademark of Aldajo Trading, S.L. Tibinet is not a partner of and is not affiliated with Aldajo Trading, S.L.
Frequently asked questions
Not yet. The integration is in development. For now your team gets a summary with the caller's details after every call.
The plan is a lead or existing customer, the requested test drive and a follow-up task with the call summary.
Yes. You decide which numbers the agent transfers to, cold or with a short introduction.
No. The agent works over a SIP trunk or through call forwarding, with a little configuration on your side.
No, Tibinet is not affiliated with Walcu. We don't give a date for the integration.
Call me back
Leave your name and number. We will call you back at a time that suits you.
Keep me posted
We will let you know as soon as the integration is available. One message, no newsletter.