AI phone agent for dealers who work with LEF by UnameIT
Many dealerships follow up their sales leads in LEF by UnameIT. But a lead that phones in and is not answered never gets there. Tibinet is building an integration so the AI phone agent can record such calls as a lead in LEF.
UnameIT and sales on the phone
UnameIT is a Dutch software company for the motor trade. Its best-known products are LEF for lead management, SAM for order and sales management and MAX for marketing automation. Customers include dealers, importers and leasing companies across the Benelux.
In the showroom the salesperson is often busy with a customer. If someone rings about a used car or a test drive at that moment, the opportunity is easily lost.
What the AI phone agent does for your dealership
- No missed sales opportunities. The agent answers when sales is busy and asks what the caller is interested in.
- Test drives. The agent records which car, which day and how to reach the customer.
- Workshop bookings. Service customers book with their registration number and preferred day.
- Vehicle status. The agent will give the status once the integration can read it.
- Call transfers. To a salesperson or the workshop, on numbers you set.
- Evenings and weekends. After closing time the agent records requests and summarises each call.
What the UnameIT integration will do
Recognise the caller
The agent looks up the customer by phone number or registration number.
Create a lead
A sales enquiry or test drive request is added to LEF as a lead.
Set up follow-up
The agent creates a follow-up task for the right salesperson and adds a summary as a note.
The integration is still in development. UnameIT itself lists more than a hundred integrations. We are seeking cooperation with UnameIT for access to their integration options.
Do you sell with LEF?
Leave your number and we will show you how the agent already captures phone leads.
UnameIT is a trademark of UnameIT - We Build IT B.V. Tibinet is not a partner of and is not affiliated with UnameIT - We Build IT B.V.
Frequently asked questions
No, that integration is in development. For now the agent passes a lead to your team as a summary.
We are starting with leads and follow-up. The rest depends on cooperation with UnameIT.
Yes. Answering, helping the caller, transferring and summarising all work without the integration.
No. The agent works through a SIP trunk or call forwarding. Some configuration is needed on your side.
No. We are not a UnameIT partner. We mention the name because we want to build an integration.
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We will let you know as soon as the integration is available. One message, no newsletter.