AI phone agent with a Loco-Soft integration
Loco-Soft is a DMS widely used by car businesses in Germany and Austria. Tibinet's AI phone agent answers when your team can't. We are building an integration with Loco-Soft.
Loco-Soft in the workshop and showroom
Loco-Soft is based in Lindlar and, according to its website, is used by more than 3,400 businesses, from workshops to franchised dealers of volume brands. It has many integrations with manufacturers and with services for WhatsApp and SMS, among others.
The phone remains a bottleneck. While the service adviser helps one customer, the line rings again. Callers who aren't helped ring a competitor or turn up unannounced.
What the agent takes off your team
- Catching missed calls, including during meetings and lunch.
- Bookings for servicing, inspections or tyres, with the registration number.
- Test drive requests for the sales team.
- Repair progress updates once the integration can read them in Loco-Soft.
- Transfers to the workshop, sales or a named colleague, cold or warm.
- Out-of-hours enquiries taken and summarised.
What the Loco-Soft integration is going to do
Look up by registration
The agent will find the customer and vehicle in Loco-Soft.
Work order and booking
A workshop booking will go into the planning so the work order can be created.
Call note
The call summary will be added to the customer in Loco-Soft.
The integration is in development. Loco-Soft does not mention an open API or partner programme on its website. New integrations are arranged through direct contact, and we are seeking that contact to discuss cooperation.
Want to know what the agent means for your business?
Leave your number. We will call you back and think it through with you.
Loco-Soft is a trademark of Loco-Soft Vertriebs GmbH. Tibinet is not a partner of and is not affiliated with Loco-Soft Vertriebs GmbH.
Frequently asked questions
No, it is still in development. The agent itself is already available for answering and transferring calls.
Look up customer and vehicle by registration number, schedule a workshop booking and add a call note.
Messages go from you to the customer. The agent helps the customer who rings you, at the moment they ring.
Yes, over a SIP trunk or by forwarding calls. Some configuration is needed on your side.
No. Tibinet is not affiliated with Loco-Soft Vertriebs GmbH. We cannot yet say when the integration will be ready.
Call me back
Leave your name and number. We will call you back at a time that suits you.
Keep me posted
We will let you know as soon as the integration is available. One message, no newsletter.