AI phone agent with an integration for Kobra II
For many Swedish dealers, Kobra II is the system they work in all day. Tibinet is building an integration that will let its AI phone agent use data from Kobra II. That integration is still in development.
Kobra II at a glance
Kobra II is a dealer management system from Nextlane. According to Nextlane it is the largest DMS in Sweden, used daily by more than 250 dealers and covering almost every brand on the Swedish market.
At a dealership, sales and the workshop both take a lot of calls. If the line is busy or nobody answers, the customer is likely to ring another business.
What the agent does for your dealership
- Picks up calls that would otherwise be missed.
- Takes workshop bookings with registration number and preferred day.
- Helps with test drives and showroom visits.
- Passes on repair status once the integration can read it.
- Transfers calls to sales or the workshop, on numbers you set.
- Keeps your business reachable out of hours.
What the Kobra II integration is meant to do
Look up the registration
The agent will find the customer and vehicle in Kobra II by registration number.
Create a work order
A workshop booking will be added to the DMS as a work order or appointment.
Record the call
A short summary will be added as a note to the customer.
The integration is in development. Nextlane offers a developer portal with a REST API and a programme for app partners. Which Kobra II data is available through it remains to be seen. We are seeking cooperation with Nextlane to gain access.
Fewer missed calls, starting now?
Leave your number. We will call you back and explain how the agent works, with or without the integration.
Kobra II is a trademark of Nextlane. Tibinet is not a partner of and is not affiliated with Nextlane.
Frequently asked questions
No. It is in development. The agent does not yet read from or write to Kobra II.
No. We are seeking cooperation with Nextlane. We are not a Nextlane partner and are not affiliated with Nextlane.
Answer calls, help the caller, transfer to agreed numbers and send a short summary after each call.
You keep your current telephony. The agent connects via a SIP trunk or call forwarding, which needs some configuration on your phone system or with your provider.
We do not give a date. Leave your details and we will tell you as soon as it is.
Call me back
Leave your name and number. We will call you back at a time that suits you.
Keep me posted
We will let you know as soon as the integration is available. One message, no newsletter.