AI phone agent with an integration for AutoVision
Do you work with AutoVision? Then it holds everything about your customers and their cars. Tibinet is working on an integration that will let its AI phone agent use that knowledge on the phone.
AutoVision and how reachable your business is
AutoVision is a dealer management system from Vitec Datamann for Danish dealerships and workshops, both franchised and independent. It is also used for motorcycles, commercial vehicles and motorhomes.
However good your system is, the phone remains a bottleneck. At busy times calls are lost, and with them bookings and sales.
What the agent takes care of
- Every call answered, even when your team is busy.
- Workshop bookings with registration number, type of work and preferred day.
- Test drives for buyers who want to try a car.
- Repair status, once the integration can read it from AutoVision.
- Call transfers to sales, the workshop or a named colleague.
- Out of hours enquiries recorded, with a short summary.
What the AutoVision integration is meant to do
Look up
The agent will find the customer and vehicle in AutoVision by registration number.
Book
A workshop booking will be added to the DMS as a work order or appointment.
Record
The call summary will be added as a note to the customer.
This integration is in development. According to its website, Vitec Datamann offers more than 30 ready-made integrations for AutoVision, but we have not found public API documentation. We are seeking cooperation with Vitec Datamann for access to their integration options.
Be easier to reach?
Leave your number. We will call you back and discuss what the agent can do for your business.
AutoVision is a trademark of Vitec Datamann A/S. Tibinet is not a partner of and is not affiliated with Vitec Datamann A/S.
Frequently asked questions
Not yet. The integration is in development. The agent cannot currently read from or write to AutoVision.
The agent answers, helps the caller, transfers to agreed numbers and sends a short summary after each call.
Look up customers and vehicles by registration number, put bookings or work orders into AutoVision and add a note to the customer record.
No. The agent connects via a SIP trunk or call forwarding. Some configuration is needed on your side.
No. Tibinet is not a partner of Vitec Datamann A/S.
Call me back
Leave your name and number. We will call you back at a time that suits you.
Keep me posted
We will let you know as soon as the integration is available. One message, no newsletter.