AI phone agent for garages using GestFuturo
At an independent garage, the mechanic is often under a car when the phone rings. Tibinet's AI phone agent answers and helps the caller. We are working on an integration with GestFuturo.
GestFuturo and the independent garage
GestFuturo is software for independent garages in Spain, made by Futuro Informática, which has been developing it for more than thirty years. It covers work orders, Verifactu invoicing, vehicle history, stock and cash management.
A small workshop rarely has a dedicated receptionist. Anyone calling while everyone is working gets no answer, and that costs bookings and customers.
What the agent does for your garage
- Answers the phone while you or your mechanics work on a car.
- Takes bookings for servicing, tyres or repairs, with the registration number.
- Arranges test drives if you also sell cars.
- Lets customers know whether their car is ready, once the integration can read the status.
- Transfers calls to your mobile or a colleague, cold or warm.
- After closing time it still talks to callers and summarises their request.
What the GestFuturo integration is going to do
Vehicle by registration
The agent will look up customer and vehicle in GestFuturo by registration number.
Prepare the work order
The requested job will be set up as a booking or draft work order for the chosen day.
Note on the customer
What the customer said will be added as a note to their details.
The integration is in development. GestFuturo connects with estimating and accounting programmes, among others, but we have not found a public API. We are seeking cooperation with Futuro Informática to discuss the options.
Never miss a customer while you're working?
Leave your number and we will call you back at a time that suits you.
GestFuturo is a trademark of Futuro Informática. Tibinet is not a partner of and is not affiliated with Futuro Informática.
Frequently asked questions
No, that comes with the integration, which is still in development. For now you get a summary after every call.
Yes. Where nobody is permanently on the phone, it helps to have an agent that answers and records the request.
Look up customer and vehicle by registration number, set up the job as a booking and add a note to the customer.
No. You forward calls to the agent or connect over a SIP trunk. That does require a small setting on your side.
Not yet. Tibinet is not a partner of and not affiliated with Futuro Informática, although we are seeking cooperation.
Call me back
Leave your name and number. We will call you back at a time that suits you.
Keep me posted
We will let you know as soon as the integration is available. One message, no newsletter.