AI phone agent for dealers running Dragon2000
Does your business run DragonDMS from Dragon2000? Tibinet is building an integration between its AI phone agent and this dealer system. Until it is ready, the agent already answers your calls and puts callers through where needed.
Dragon2000 and the phone at your business
Dragon2000 is a British dealer management system that has been around since 1995. It is used by independent and franchised dealers, garages, and van, motorhome and motorcycle dealers.
In these businesses sales, the workshop and the office all share the same phone line. When nobody is free, the customer rings a competitor.
What the agent does on the phone
- Answers when your team is busy, so fewer calls are missed.
- Takes workshop bookings with registration number, type of work and preferred day.
- Helps buyers who want to arrange a test drive.
- Gives a repair status update once the integration can read it.
- Transfers calls to sales or the workshop, cold or with a short handover.
- Records questions out of hours, with a summary of each call.
The planned DragonDMS integration
Look up by registration number
The agent will find the customer and vehicle in DragonDMS.
Booking or job card
A workshop request will be added to the system as a booking or work order.
Note on the customer record
The call summary will be added to the customer record.
This integration is in development. Dragon2000 has ready-made integrations with advertising and accounting platforms among others, but we have not found a public API. We are therefore seeking cooperation with Dragon2000 directly.
Want to hear how it works?
Leave your number and we will call you back for a short chat.
Dragon2000 is a trademark of Dragon2000 Ltd. Tibinet is not a partner of and is not affiliated with Dragon2000 Ltd.
Frequently asked questions
No. The integration is in development and does not work yet.
Answer calls, handle the questions you set up in advance, transfer to agreed numbers and send a short summary after every call.
Your existing system stays in place. The agent connects via a SIP trunk or call forwarding, which needs some configuration on your side.
We are seeking cooperation, but we are not a partner of Dragon2000 Ltd and are not affiliated with the company.
Call me back
Leave your name and number. We will call you back at a time that suits you.
Keep me posted
We will let you know as soon as the integration is available. One message, no newsletter.