AI phone agent for workshops using Digitales Autohaus
Do you plan your workshop in Digitales Autohaus? Then it holds exactly what a caller wants to know: when there is a free slot. Tibinet is working on an integration that will let its AI phone agent put bookings straight into that planner.
Planning in Digitales Autohaus, pressure on the phone
Digitales Autohaus (DA) is planning software from Bochum for car businesses, dealer groups, workshops and bodyshops. It is used to plan appointments, workshop capacity, shifts, tyre changes and courtesy cars.
A good plan does not help if nobody picks up. In tyre season or on a Monday morning calls pile up and customers wait.
What the AI phone agent takes on
- Calls that would otherwise go unanswered, including at peak times.
- Workshop booking requests, with registration number, type of work and preferred day.
- Tyre changes and courtesy cars, recorded as a request for your team.
- Test drives for anyone who wants to see a car.
- Status questions. The agent will give a status update once the integration can read it.
- Transfers to the workshop or sales, and out of hours a short summary of each call.
What the Digitales Autohaus integration is meant to do
Recognise the vehicle
The agent will look up the customer and vehicle by registration number.
Check free capacity
The agent will check available workshop capacity and suggest a time.
Book the appointment
The booking will go into Digitales Autohaus, with the call summary as a note.
The integration is in development. According to its website, Digitales Autohaus works with a range of API partners, but we have not found public documentation. We are therefore seeking cooperation with Digitales Autohaus for access to their integration options.
Fewer missed calls in the workshop?
Leave your number and we will call you back.
Digitales Autohaus is a trademark of DA/ Software Solutions GmbH. Tibinet is not a partner of and is not affiliated with DA/ Software Solutions GmbH.
Frequently asked questions
Not yet, that integration is in development. For now the agent records the request and your team gets a summary.
No. The agent answers, helps the caller and transfers calls to the numbers you choose. That works without an integration.
Yes. It connects through a SIP trunk or by forwarding calls. Some configuration is needed on your phone system or with your provider.
No. We are not a partner of DA/ Software Solutions GmbH and mention the software only as an integration target.
We do not give a date, as it depends on cooperation. Leave your details and we will let you know.
Call me back
Leave your name and number. We will call you back at a time that suits you.
Keep me posted
We will let you know as soon as the integration is available. One message, no newsletter.