AI phone agent for workshops that use CarSys
With CarSys your workshop has work orders, planning and customer data in one place. The phone is still outside it. Tibinet is building an integration so the AI phone agent can work with that data.
CarSys and the phone
CarSys is cloud-based garage software covering work orders, planning, parts stock, CRM, accounting and a mobile app. It is aimed at small and larger independent workshops.
However good the planning, bookings often start with a phone call. When reception is busy or the workshop is flat out, those calls go unanswered.
What the AI phone agent does for you
- Answers calls. The agent picks up when your team cannot.
- Workshop bookings. It asks for the registration number, the fault or service needed and the preferred day.
- Test drives. Anyone who wants to view or test drive a car gets an answer straight away.
- Repair status. The agent will give the status once the integration can read it.
- Call transfers. To the workshop, sales or accounts, on numbers you choose.
- Outside office hours. The agent records requests, so you know in the morning who called.
What the CarSys integration will do
Look up by registration
The agent finds the customer and vehicle in CarSys.
Work order and booking
An appointment goes into the CarSys planning, with a work order based on what the caller said.
Record a summary
The call is saved as a note on the customer in CarSys.
The CarSys integration is in development. The CarSys website does not show a public partner programme for integrations. We are therefore contacting CarSys to explore the integration options together.
Do you use CarSys?
Leave your number. We will call you back and explain what the agent can already do.
CarSys is a trademark of Car-Systems B.V. Tibinet is not a partner of and is not affiliated with Car-Systems B.V.
Frequently asked questions
No, the integration is still in development. For now the agent takes the request and passes it to you as a summary.
Fewer missed calls, transfers to fixed numbers and a short summary of every call.
You keep your number. The agent works through a SIP trunk or call forwarding, which you set up once.
That depends on cooperation with CarSys, so we are not giving a date. Leave your details and we will keep you informed.
No. Tibinet is not affiliated with CarSys or the owner of the brand.
Call me back
Leave your name and number. We will call you back at a time that suits you.
Keep me posted
We will let you know as soon as the integration is available. One message, no newsletter.