AI phone agent for businesses using Cars Software
Does your dealership or garage run on Cars Software? Tibinet's AI phone agent answers the phone when your team is busy, and we are working on an integration with Cars Software.
Cars Software and the workshop phone
Cars Software is a Norwegian system for car dealers and workshops, with modules for parts, workshop, vehicle sales, rental and customer contact. It has been around since 2004 and, according to the supplier, is used by more than 450 customers.
The phone is often less well organised. The technician has oily hands, reception is busy at the desk. Anyone calling then simply tries somewhere else.
What the AI phone agent does for you
- Catch missed calls. The agent answers whenever nobody else can.
- Workshop bookings. The agent asks for the registration number, the fault or type of service and the preferred day.
- Test drives. People interested in a used or new car can book straight away.
- Repair status. The agent will pass on the status once the integration can read it.
- Call transfers. To sales, workshop or parts, on numbers you set yourself, either cold or with a short handover.
- Out of hours. In the evening and at weekends the agent records requests.
What the Cars Software integration is going to do
Find customer and vehicle
The agent will find the customer and vehicle in Cars Software by registration number.
Create a booking
A workshop booking will go into the package's planner.
Note on the customer file
The call summary will be added to the customer record.
To be clear: this integration is in development. Cars Software already connects with other services, such as parts catalogues and Finn.no. We are seeking to work with Cars Software to gain access to their integration options, so we are not giving a date.
Fewer missed calls in your workshop?
Leave your number. We will call back and show what the agent already does.
Cars Software is a trademark of Cars Software AS. Tibinet is not a partner of and is not affiliated with Cars Software AS.
Frequently asked questions
No, it is in development. We are seeking to work with Cars Software on it.
Yes. It answers, helps callers, transfers to agreed numbers and summarises every call.
Look up customer and vehicle by registration number, put a booking into the workshop planner and add a note to the customer file.
You do not need to replace anything. The agent works through a SIP trunk or call forwarding, although some configuration is needed on your side.
No. We only use the name to show what we intend to integrate with.
Call me back
Leave your name and number. We will call you back at a time that suits you.
Keep me posted
We will let you know as soon as the integration is available. One message, no newsletter.