Securely manage the access, billing and settings of your practice.
Sign inCheck or update important company information, such as your practice details, password and billing. Easily manage which employees have access to the portal, without any hassle. You decide exactly who has which permissions within your organisation.
Privacy and security are built into our architecture by default. With advanced account security features such as two-factor authentication (2FA), Tibinet helps you keep your account safe and protect your company data on European servers.
A Tibinet Account is the personal, secured management environment you use to access all Tibinet services. It holds the information you use to sign in, as well as all the contact, payment and security details you need to manage the AI telephony for your practice.
Only you and the employees you authorise have access to the summaries created and to customer data. Your data is strictly confidential. We never use your call data for marketing or to train public AI models.
To guarantee maximum privacy, all account and call data is hosted exclusively on strictly secured servers within the European Union. This means your business always meets the strict requirements of European GDPR legislation.
We only store the basic details that are needed: Chamber of Commerce number, company name, contact person, email address, phone number and the payment information for billing.
Only you, as the registered administrator, have access. From this account you decide whether, and to whom, you grant further access within your organisation.
Yes. A reception employee can, for example, only view calls and summaries, while you as administrator keep full access to billing.
We use modern encryption standards for passwords and all login sessions run over secured HTTPS connections.
Yes, administrators have a security log showing from which devices and at which moments someone signed in.
You can do this easily under Account settings in your dashboard. For sensitive changes we always ask for additional verification.
On a definitive cancellation, operational data is securely deleted. We only keep the billing data that is legally required for the tax authorities.
Absolutely not. Your data is yours. We do not sell or share customer information with external parties for commercial purposes.
System logs for technical troubleshooting are automatically overwritten and permanently deleted after a maximum of 30 days.
You can contact our Data Protection Officer directly through the secured support line in your portal or via privacy@tibinet.com.
